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IT support

IT Support for Companies

IT Support for Companies

We provide IT support for businesses. We offer IT care and outsourcing services, which include assistance in selecting the appropriate hardware or software. Our services also encompass the installation and configuration of devices and email accounts. We handle the servicing of both new and used equipment.

Independent IT management can be challenging, time-consuming, and labor-intensive for those not familiar with the field. Therefore, it is worthwhile to utilize IT support. We assist with tasks such as installing operating systems and antivirus programs. We also ensure the protection of your data on devices and create backup copies. A detailed scope of IT support can be found in the section below.

 

What is IT Support?


The scope of this type of service can vary depending on the company that offers it. We can provide you with the following support as part of enterprise IT service:

  • IT technician assistance (online or on-site)
  • Server management
  • Computer and laptop servicing
  • Support in selecting, purchasing, and installing necessary IT equipment
  • Choosing and installing operating systems
  • Consultation on software installation
  • Configuring internet networks and email
  • Installing and ensuring updates for antivirus software
  • Data backup and encryption
  • Operating system management
  • Checking the functionality of applications and programs
  • Configuring peripheral devices
  • Verifying licenses for software

Are you feeling a bit overwhelmed by this list? Not sure what these terms mean and whether this service would be a good solution for you? Don’t worry! We are here for the technical matters! That’s why we’ve prepared a mini glossary of more complex terms to make everything clear for you.

Mini Glossary – IT Support for Companies

IT Devices
IT devices can vary in size and function. Examples of IT equipment include: laptops, notebooks, desktop computers, keyboards, and computer mice. These devices enable communication and computational work.

Server Management

Server management allows for performing specific tasks using IT equipment. Operating systems are utilized for various purposes, including data storage and facilitating communication between people and computers.


Backup

Backup refers to the process of creating copies of data. This concept can apply to all files on a computer, email (for all email accounts on a server), or all databases (e.g., MySQL, PostgreSQL) created on a server.



 

Why is it Worth Using IT Support for Companies?

Why is it Worth Using IT Support for Companies?

IT support for companies offers:

  • Specialist Assistance Anytime You Need It: Access to expert help whenever you require support.
  • Desktop and Laptop Servicing: Save time on software installation and device configuration. In case of technical failures, you have our support.
  • Software Management: You no longer have to worry about when to renew a program license or what to do in case of technical issues.
  • Data Security: We ensure that no important files are lost. We will create backups and handle data encryption.
  • Help in Choosing IT Equipment and Installing Software: You save a lot of time and won’t have to worry about equipment breaking down due to poor selection.

IT Support Means Less Stress, Fewer Technical Failures, and More Time for You to Grow Your Business!

Contact us today!

 

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Optima Solutions Ltd.

Company headquarters

COMPANY HEADQUARTERS
78G Skrajna Street
25-650 Kielce

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+48 607 150 679 /